Poly Edge E500 Dubai


Poly Edge E500 Dubai

Introducing the Poly Edge E500 Dubai, a groundbreaking communication solution featuring twelve-line keys that redefine connectivity and audio excellence, all wrapped in a sleek and sophisticated design.

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Poly Edge E500 IP Phone Dubai

Introducing the Poly Edge E500 Dubai, a groundbreaking communication solution featuring twelve-line keys that redefine connectivity and audio excellence, all wrapped in a sleek and sophisticated design. Ideal for dynamic work environments, be it hot-desking setups or home offices, these phones not only facilitate seamless mobile phone pairing but also integrate Poly’s renowned noise reduction technology, ensuring an unparalleled user experience.

The Poly Edge E500 Series stands as our most versatile phone range to date, boasting an array of features that elevate your communication to the next level. From text-to-speech functionality to cutting-edge antimicrobial protection, these phones offer more than you ever imagined. Elevate your workspace with a device that seamlessly blends style and functionality, irrespective of your business size.

Designed to cater to the diverse needs of modern workplaces, the Poly Edge E500 Series is a testament to innovation, offering a glimpse into the future of office communication. Whether you run a small business or a large enterprise, this phone is the key to transforming your office environment, bringing your organization into the future with unparalleled style and efficiency. Upgrade to the Poly Edge E500 Dubai and experience the perfect blend of form and function for the ultimate communication solution.

Key Features

  • Stay informed with style with the surround light status indicator with RGB mixing.
  • Improved accessibility with textto-speech feature, screen color adjustments for color blindness and bigger font settings.
  • Add your choice of devices, with USB ports for expansion modules, headsets, or charging devices.
  • Turn your Poly Edge E500 series phone into an attendant console by adding up to two Poly Edge E Expansion Modules.



  • 12-line keys supporting up to 48-line key assignments for lines, contacts, and features supported with pagination
  • 4 context-sensitive “soft” keys
  • 4-way navigation key cluster with center “Select” key
  • Home and back feature keys
  • Pagination key for additional lines/contacts
  • Volume + / – control keys
  • Hold and Transfer keys
  • Headset select key
  • Speakerphone select key
  • Mute key (illuminated when muted)
  • Voicemail key
  • Up to two Poly Edge E Expansion modules are supported for addition line keys – order separately


  • Color 5” IPS LCD primary display (800×480 pixel resolution)
  • Voicemail support1
  • WebKit-based browser
  • Two position desk stand (an optional wall mount kit can be ordered separately)
  • Unicode UTF-8 character support
  • Two USB Type-C ports (2.0 compliant) for media, storage applications, headset, expansion module and future video camera connectivity
  • Surround Lighting for the status indicator (RGB with color mixing)
  • Integrated Bluetooth 5.0 (Edge E550 model only)
  • NFC Support
  • Multilingual user interface including2 Arabic (UAE), Chinese (Traditional/Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish


  • Poly HD Voice technology delivers lifelike voice quality for each audio path : handset, hands-free speakerphone, and optional headset
  • Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
  • Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
  • Poly NoiseBlockAI technology removes most background noise when using the speakerphone
  • Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
  • Bass frequency enhancing design
  • Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
  • Codecs : G.711 (A-law and μ-law), G.729AB, G.722 (H400 Voice), G.722.1, iLBC, OPUS
  • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low delay audio packet transmission
  • Adaptive jitter buffers


  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
  • Compatible with commercially available TTY adapter equipment
  • USB headset support (USB Type-C)


  • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
  • Supports Polycom Apps SDK and API for third-party business and personal applications
  • NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing1
  • Corporate directory access using LDAP
  • Visual Conference Management


  • SIP Protocol Support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports – Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment – Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
  • Provisioning and call server redundancy supported1
  • QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
  • VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
  • Network Address Translation (NAT) — support for static configuration and
  • “Keep-Alive” SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4, IPv6, dual stack (IPv4/IPv6) mode
  • TCP
  • UDP
  • Wi-Fi network connectivity (EDGE E550)4 – 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20) – 5.15-5.825 GHz (802.11a, 802.11n, HT-20,802.11n HT-40)


  • 1X Authentication and EAPOL Media encryption via SRTP
  • Transport Layer Security (TLS)
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables
  • Wi-Fi encryption : WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)


  • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 4) 13 W (Max)
  • External Universal AC/DC Adapter 48VDC @ 0.52 (12W) – power supply unit (PSU) sold separately4


  • UL 62368-1
  • CAN/CSA C22.2 No. 62368-1-14
  • EN 60950-1/62368-1
  • IEC 60950-1 and IEC 62368-1
  • AS/NZS 60950.1/62368.1


  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55032 Class B
  • CISPR32 Class B
  • VCCI Class B
  • EN55024
  • EN61000-3-2; EN61000-3-3
  • UK – UKCA
  • NZ Telepermit
  • Eurasian Customs Union EAC
  • Brazil ANATEL
  • Australia RCM
  • South Africa ICASA
  • Saudi Arabia CITC
  • Indonesia SDPPI
  • Korea KC
  • Mexico NOM ANCE
  • RoHS Compliant
  • CE Mark
  • TAA


  • Temperature : 0 to 40°C (+32 to 104° F)
  • Relative humidity : 5% to 95%, noncondensing


  • -40 to +70° C (-40 to +160° F)