Description
Yeastar P-Series Software PBX 16 SC Dubai | Mid‑Size On‑Prem UC for UAE Enterprises
Scaling fast in Dubai’s competitive market often means your communications stack shows strain long before the finance team approves another cloud subscription. Yeastar P-Series Software PBX 16 SC Dubai solves that dilemma with a self‑hosted, forever expandable voice core that handles up to sixteen simultaneous calls straight out of the box. Mount the ISO on the VMware cluster already powering your ERP, run it on a rack‑mounted Dell® R650 in JAFZA, or slip it onto a compact Intel® NUC for a sleek office installation on Sheikh Zayed Road—the choice is yours and your data never leaves the premises.
Ideal for firms with 40–120 staff, the 16 SC licence places no artificial limit on extensions. Provision 300 softphones if you wish; the system meters only the calls in progress, giving HR, sales and customer care their own identities while keeping licensing costs predictable. Linkus clients on iOS, Android, Windows and macOS turn any workspace—whether a Downtown Dubai café or an Abu Dhabi construction site—into an office extension, all while your PBX remains securely in‑house. Advanced ACD, CRM pop‑ups and SLA dashboards guarantee that service levels stay world‑class even as your call volume doubles over the next quarter.
Purpose‑Built for Growing Mid‑Market Teams in Dubai
Dubai’s mid‑market sector—spanning tech boutiques in Internet City, hospitality brands along Jumeirah and industrial suppliers in Al Quoz—demands communications agility. The 16 SC variant of Yeastar’s P‑Series Software PBX gives exactly that capacity sweet‑spot: double‑digit concurrency for bustling departments yet plenty of runway before needing an upgrade key. A hotel reservation desk handling breakfast bookings, spa queries and airport transfers can keep every line open, while managers barge into calls for quality assurance using built‑in whisper functions. Because everything operates locally, there’s zero reliance on foreign PoPs, ensuring sub‑10 ms latency on Etisalat fibre.
Hardware Freedom and On‑Premise Control
Your PBX should conform to *your* infrastructure plans—not the other way around. Whether you virtualise on Proxmox VE 8, Hyper‑V 2022 or a Red Hat KVM node hosted in your own warehouse, the ISO installs in minutes. Need metal? Deploy on an AMD EPYC mini‑tower with hot‑swap SSDs and keep power draw under 50 W. For branches around the UAE, replicate the same golden image to maintain a consistent stack and streamline patching.
Yeastar P Series Software Pbx 16sc Dubai
Full‑Stack UC Suite—Expanded for Sixteen Channels
Moving from 8 SC to 16 SC is more than a simple numeric jump; it redefines workflow possibilities:
- Triple‑Layer Auto‑Attendant: Offer language choice, department selection and VIP priority routing.
- Multi‑Site Dial Plan: Extensions in Musaffah reach HQ in Dubai Media City via four‑digit dialling, sharing the same voicemail pool.
- Advanced Wallboards: Real‑time agent status, abandoned call alerts and service‑level gauges keep supervisors proactive.
- Linkus Desktop Share: One‑click screen share during client calls speeds up troubleshooting for fintech apps serving Abu Dhabi investors.
Contact‑Centre Ready without Extra Modules
Where other PBX vendors up‑sell separate call‑centre add‑ons, Yeastar bakes the essentials directly into the P‑Series core. Round‑robin hunt strategies, forced login/logout, wrap‑up timing, queue callback and historical report exports are standard. That empowers e‑commerce incubators in Ras Al Khor to run Black Friday hotlines without renting external ACD platforms.
Compliance‑Centric Security Stack
- SIP‑TLS, SRTP & ZRTP ensure end‑to‑end voice and video privacy.
- Adaptive firewall dynamically generates ACL rules when unknown IPs flood registration attempts.
- Audit trails log every admin change—vital for ISO 27001 audits many Dubai finance houses pursue.
- Encrypted backups scheduled to an on‑site NAS meet DIFC data‑protection mandates.
Empowering Remote and Hybrid Work—Entirely Under Your Roof
Hybrid isn’t hype; it is everyday reality for UAE professionals commuting between Sharjah suburbs and Downtown Dubai. The Linkus mobile client leverages push notifications to remain idle until required, conserving bandwidth and battery. Staff working from apartments on Abu Dhabi’s Reem Island dial ext.600 to reach reception in Dubai and hear no appreciable latency. Since the PBX sits on premises, management keeps SLA control even when public internet routes fluctuate.
Deep Integration with Gulf Business Tools
Out‑of‑the‑box connectors make telephony the centrepiece of digital strategy:
- Microsoft Power Automate flows trigger when calls hit a specific IVR, updating Dynamics leads.
- Oracle Netsuite webhooks file call recordings against order IDs for import‑export traders in Jebel Ali.
- Zoho Books API posts break‑time call counts to BI dashboards so HR tracks staffing utilisation.
Upgrade Roadmap Beyond 16 SC
Hit 16 channel saturation during Dubai Shopping Festival? Purchase 24 SC or 32 SC keys, upload via the licence screen, and reboot after hours. The same hardware will typically handle up to 64 SC with minor vCPU increases, future‑proofing CAPEX.
Sustainability and Cost Efficiency
Running voice services on an existing virtual stack eliminates the need for dedicated appliances, reducing e‑waste. A single 2 vCPU instance consumes around 15 W. Multiply that across five branch offices and the carbon savings add up, supporting Dubai’s Net Zero by 2050 pledge.
Yeastar P Series Software Pbx 16sc Sharjah
Abu Dhabi Success Stories
Legal Chambers in Al Maryah Island utilise encrypted call recording for partner‑client privilege, archiving files on local SAN arrays.
Manufacturing Plant in ICAD II routes maintenance emergencies through high‑priority queue strategies, where engineering leads receive callback notifications if lines are busy.
Boutique Consultancy near Corniche spins up ad‑hoc Linkus video rooms to review pitch decks with clients while storing everything on internal servers, meeting NDA conditions.
Proactive Administration & Observability
- SNMP hooks feed VoIP metrics into Grafana dashboards.
- Syslog output enables SOCs to correlate security events.
- Zero‑touch SSL renewal keeps admin portals trusted.
- Bulk provisioning wizards program 100 Yealink handsets in less than ten minutes.
Business Continuity—Local Redundancy and Beyond
Yeastar’s optional Redundancy Add‑On pairs two servers within the same campus LAN. Heartbeat monitoring kicks in if CPU, storage or network thresholds breach, triggering instant switchover. Geo‑redundancy licences add async replication to a second UAE emirate, ensuring disaster resilience without sharing data abroad.
Top‑Line Advantages at a Glance
- 16 concurrent calls—ideal for 50‑seat departments.
- Unlimited extensions—scale users, not costs.
- All‑inclusive UC—chat, presence, ACD, IVR.
- On‑premise data sovereignty.
- Simple capacity upgrades.
- Native CRM & ERP hooks.
- Green virtual deployment.
Yeastar P Series Software Pbx 16sc Uae
FAQ – Quick Answers for Dubai Decision Makers
| Question | Answer |
| Can I connect legacy analog lines? | Yes—use Yeastar TA or TE gateways for FXS or PRI trunks. |
| Does it support Arabic IVR prompts? | Absolutely; upload WAV files recorded in Arabic, assign per time condition. |
| How long is the evaluation licence? | 30‑day trial offering 25 SC, letting you stress‑test beyond 16. |
| What happens when more than 16 calls arrive? | The 17th call hears a busy tone or queue message until capacity frees, or upgrade the licence instantly. |
Next Steps—Deploy with Vector Digitals
Vector Digitals, a leading Yeastar partner in Dubai and Abu Dhabi, will audit your current topology, size the server, and deliver a turnkey Yeastar P‑Series Software PBX 16 SC installation in one business day. Engage our team for a demo and elevate your communications while keeping every packet under your roof.
YEASTAR P-Series Software PBX 16 SC – Specification
- Licence Capacity: 16 Concurrent Calls (stackable)
- Recommended Extensions: Up to 300
- Supported Hosts: VMware ESXi 6.5+, Hyper‑V 2019+, Proxmox 7/8, KVM, Ubuntu 20.04/22.04 LTS
- Minimum Hardware: 2 vCPU, 3 GB RAM, 30 GB SSD
- Protocols: SIP, SIP‑TLS, SRTP, WebRTC
- Codecs: Opus, G.722, G.711, G.729A/B, GSM
- Features: IVR, call queues, wallboards, call recording, voicemail‑to‑email, presence, chat
- Collaboration: Linkus mobile/desktop/web; video meetings via Ultimate Plan
- Security: Fail2Ban, dynamic firewall, AES‑encrypted backups, Let’s Encrypt SSL
- APIs: REST, AMI, webhooks, Microsoft Teams, Zoho, Dynamics 365, Salesforce
- Backup: Local/FTP/SFTP; optional hot‑standby & geo‑redundancy
- Power Profile: ~15–25 W depending on host hardware
