Fanvil X2CP Call Center IP telephone
The Fanvil X2CP is a PoE integrated professional call center IP phone with an intuitive design and rich features. Effective call monitoring, LED function keys for mute/hold/auto answering/headset, and the foot pedal switch, will highly benefit call center staff; as will the PoE integration and rich extension functions of call center headset support and EHS wireless headset support. The backlit high-resolution display allows users to access key information at a glance. The X2P is a special design call center IP phone which offers high C/P Ratio and Professional Design, provides unique foot to answer the phone.
The quite intentional choice of high-quality materials, combined with a generously large 2.8 inch 320×240 color LCD that guarantees both smoother user experience and easier access to much more visual information at a glance. Dual 10/100 Mbps network ports with integrated PoE are ideal for extended network use. The X2P supports 2 lines and plus SRTP/HTTPS/TLS, VLAN, and QoS. It includes RJ9 and 3.5mm port and EHS headset use and supervision, has been designed very specifically for improving the efficiency of call center service. The off-hook/on-hook pedal switch feature enhances the flexibility of the X2C and improves the overall ease-of-use for any office worker. The X2C is fully compatible with all major platforms: 3CX, Broadsoft, Elastix, Asterisk, Xorcom.The backlit high-resolution display allows users to get access to key information at a glance. Effective call monitor, LED function keys for mute/hold/auto answering/headset and the foot pedal switch could greatly improve the productivity of call center staff. PoE integrated and rich extension functions of call center headset support, EHS wireless headset support provides more convenience.
Fanvil X2CP is equipped with a black and white graphic screen, which distinguishes it from the “older” model Fanvil X2P. The device supports PoE, a power supply is not included in the standard package. Fanvil X2CP supports high-quality audio, G.722 wideband codec, and the ability to control not only sound volume but also headset sensitivity. In addition, the X2CP has two network ports for end-to-end connection of a PC, a microphone, and an HD-quality speakerphone, as well as the ability to connect a special foot pedal ( not supplied as standard ). With the help of the latter, call-center operators can easily and conveniently answer incoming calls and end calls without using hands.
Fanvil X2CP Key Features :
- Professional IP phone customized for call centers
- 2 SIP Lines, 3-way conference
- Supports HD audio (only for connecting HD headset)
- 128×48 black-and-white backlit display
- Supports call center headset (RJ9 port, 3.5mm port)
- Electronic Hook Switch (EHS) support for a wireless headset
- LED function Keys for mute/hold/auto answering
- Supports off-hook/on-hook by pedal switch
- 10/100Mbps Ethernet with PoE integration
- Supports LDAP, XML phonebook
- Compatible with major platforms: 3CX, Asterisk, Broadsoft, Elastix, Metaswitch, etc.