Neat Pulse Device Management in Dubai & the UAE
A room that breaks quietly is a room that loses your team's trust. Neat Pulse gives IT one dashboard for every device and every site — health, room usage, sensors, firmware and provisioning — so issues get caught and fixed before anyone raises a ticket. We enrol, configure and support your whole fleet across the UAE.
Pulse Starter included free with every Neat device · Plus & Pro plans available
Find the problem before the meeting does
The worst time to discover a room is offline is two minutes before a board call — and the person who hears about it is always you.
Neat Pulse turns that on its head. Every Neat device reports into one cloud dashboard, so you see health, usage and sensor data at a glance, push updates and configuration without leaving your desk, and bring new rooms online from anywhere. Whether you manage two rooms or two hundred across several countries, the rooms stay consistent, secure and ready — and you stop finding out about problems from the people sitting in them.
One place to see, run and secure every room
Pulse manages every Neat device — Neat Bar, Bar Pro, Board, Center, Pad and Frame — from a single dashboard.
Monitor the whole fleet
Device health, room usage and live status across every site, with grouping and filters to find the unit you need in seconds.
Provision & update remotely
Push firmware, apply configuration profiles, restart units and pull logs — and bring new rooms online without a site visit.
Lock down & control apps
Devices stay on a purpose-built, locked OS. Choose which apps run on each room and apply policies consistently across the estate.
Built for many sites
From one office to a regional rollout, Pulse keeps a consistent, governed experience — ideal for multi-branch businesses.
Starter included with every device · Plus & Pro available · surveyed the same week
Starter, Plus or Pro — which you actually need
Pulse comes in three tiers, and the good news is the core management is free on every device. Here's the honest map so you only pay for what your estate genuinely needs.
What this means for you: Pulse plans are annual subscriptions, available through us as your Neat partner. Tell us your fleet size and how critical the rooms are, and we'll recommend Starter, Plus or Pro — no upsell you don't need. Ask us which plan fits →
More than monitoring — insight and intelligence
Pulse isn't only about uptime. It turns each room into a source of useful data, and Neat is extending it with AI-assisted management.
- Real-time occupancy counts
- Air quality — temp, humidity, CO₂
- Usage data for space planning
- Query the fleet in plain language
- Run routines & checks
- Newer capability, expanding
- Choose which apps each room runs
- Beyond the core meeting platform
- Managed centrally in Pulse
- Real-time sensor data feed
- Device & org management
- Into your own dashboards
Run the whole fleet in plain English
Pulse has a genuine industry first that most of the category simply doesn't: a server that connects it to AI assistants, so IT manages every room by asking — no portal to hunt through, no scripts to write, no API to call.
Ask, don't click
Connect Pulse to an AI assistant such as Claude or Gemini and manage the fleet in plain English — no dashboard hunting, no scripts to maintain.
It acts, not just answers
The assistant can inspect device status, firmware, network and sensors, reboot hardware, and create, update or move rooms across the whole estate.
“Is every room ready?”
Ask before a big day — is every boardroom ready? — and the agent checks and fixes, or runs an autonomous room-readiness routine for you.
Said plainly
It's in beta, runs locally over a secure owner token, and needs a paid Pulse plan. New, and rare — almost nobody in the category has it yet.
What the network team asks — and what Pulse answers
The bundle that gets Neat through a bank or government security review isn't printed on a product page. Here's the part your IT and security teams actually ask about — the answers that get a room approved, not just installed.
What this means for you: tell us your security requirements and we'll map exactly which of these your review needs — the parts that get Neat approved, not just plugged in. Ask us to map it →
Explore Neat in depth
You're reading the Neat Pulse guide. Here's the rest of the Neat picture.
Neat Pulse — common questions
What is Neat Pulse?
Is Neat Pulse free, or does it cost extra?
What is the difference between Pulse Starter, Plus and Pro?
Can Neat Pulse manage devices across multiple offices and countries?
What room and sensor insights does Neat Pulse provide?
Does Neat Pulse support AI-assisted management?
Can Vector Digital Systems set up and support Neat Pulse across the UAE?
Can Vector Digital Systems support Neat Pulse for offices in other countries?
Let's get your Neat fleet on one dashboard
Tell us how many rooms you run and where. We'll enrol them in Pulse, set up profiles and policies, recommend the right plan, and support the fleet across the UAE and beyond.