Description

Yeastar P‑Series Software PBX 24 SC Dubai | Enterprise‑Ready On‑Premise UC for UAE Organisations

When daily call peaks reach double digits, smaller PBX models show their limits. Yeastar P‑Series Software PBX 24 SC delivers a sweet‑spot capacity—24 concurrent calls—for rapidly scaling firms across Dubai and Abu Dhabi that insist on retaining voice data within their own walls.

Ideal for headcounts of 80–150, the 24 SC licence places no ceiling on extensions. Issue 400 SIP identities for seasonal staff, remote advisors and branch kiosks without paying a dirham more until the 25th call arrives. Deploy on VMware®, Hyper‑V or a dedicated AMD EPYC server tucked inside your Sheikh Zayed Road data room. Linkus soft clients extend desk phones to 5G handsets while encrypted SRTP ensures conversations stay private from Dubai Marina to Al Ain.

Built‑in ACD, graphical wallboards and REST APIs let tourism operators, healthcare clinics and fintech incubators craft a friction‑free customer experience—all without shipping recordings to foreign clouds. And when your organisation opens an office in Sharjah or Ras Al Khaimah, a licence key upgrade instantly unleashes 32 SC or 48 SC head‑room on the same hardware.

Strategic Capacity for Thriving Dubai Enterprises

Dubai’s mid‑corporate landscape—spanning logistics champions in Jebel Ali, hospitality groups on Palm Jumeirah and professional‑services firms in DIFC—demands communications resilience. The 24 SC edition provides breathing space for parallel marketing blasts, support queues and management calls without back‑to‑back busy tones. During peak shopping seasons, a retail brand’s hotline can answer customer queries, escalate VIP concerns and conference with suppliers simultaneously while still holding spare capacity for internal negotiations.

On‑Premise Deployment Keeps UAE Data Sovereign

Data residency is no longer a checkbox but a board‑level mandate. Hosting the PBX on your own VMware cluster or bare‑metal rack ensures voice packets, CDRs and CRM hooks stay within UAE borders—satisfying ESMA, ADGM and DHA compliance. IT managers maintain root access, schedule patch windows and snapshot the VM before upgrades. The absence of foreign PoPs slashes latency to < 10 ms on Etisalat fibre across Dubai.

Yeastar P Series Software Pbx 24sc Sharjah

Unified Communications Toolkit Expanded for 24 Lines

• Quad‑Level Auto‑Attendant: Offer language, product line, priority customer and payment gateway menus.
• Advanced Call Queues: Skill‑based, dynamic weight and VIP escape options.
• Graphical Wallboards: Large‑screen dashboards for command centres—display SLA, longest wait and real‑time agent adherence.
• Presence & Chat: Replace external IM apps with corporate‑controlled messaging, preserving audit trails.
• WebRTC Collaboration: Upgrade to Ultimate Plan to add browser video—perfect for remote loan interviews with Abu Dhabi clients.

Call‑Centre Grade Reporting without Cloud Fees

Many cloud PBXs charge per call recording or analytics widget. Yeastar bundles daily, weekly and monthly reports—CSV or PDF—covering call distribution, agent talk time, missed calls and more. Business analysts export raw data into Power BI dashboards, correlating call spikes with social‑media campaigns.

Security Hardening Meets ISO Standards

• Transport Encryption: SIP‑TLS and SRTP protect media; Let’s Encrypt automates certificate renewal.
• Adaptive Defence: Fail2Ban blacklists IPs after malformed registration floods.
• Role‑Based Admin: Delegate branch admins limited rights, maintain super‑admin centrally.
• Encrypted Backups: AES‑256 archives stored locally or on SFTP to an Abu Dhabi DR site.

Hybrid Workforce Enablement—Still 100 % On‑Prem

Whether employees work in Downtown Dubai offices, remote desert solar plants or home offices along Abu Dhabi’s Saadiyat Island, Linkus soft clients extend office extensions seamlessly. Push notifications eliminate battery drain on Android devices held by field technicians. Hot‑desking lets visiting consultants log into any Yealink desk phone and restore personal BLF keys instantly.

Deep Integration with Finance, Retail & Healthcare Stacks

REST APIs and webhook automation turn the PBX into a service bus:

• Microsoft Dynamics 365 phone‑calls auto‑log with lead IDs.
• Oracle Hospitality OPERA posts voicemail notifications to housekeeping tablets.
• Healthcare EMR triggers when an IVR route detects emergencies, paging on‑call doctors.

Green IT & Cost Optimisation

Virtualising voice avoids extra metal. A 3 vCPU, 4 GB RAM footprint consumes ~25 W on modern servers. That’s a fraction of legacy PRI gateway appliances, aligning with Dubai’s Carbon Abatement Strategy.

Scaling Path beyond 24 Concurrent Calls

Growth often arrives unannounced. The licence architecture lets admins move from 24 to 32, 48 or 64 SC via a simple key upload. Call flows and voicemail boxes persist, safeguarding operational continuity.

Real‑World UAE Use Cases

Tour Operator in Al Barsha: Handles booking confirmations, hotel liaison and emergency assistance lines.

Legal Consultancy in Abu Dhabi Global Market: Encrypts all client calls, integrates call notes with Matter Management software.

E‑Commerce Fulfilment Hub in JAFZA: Uses ACD callback to manage surge volumes during 11.11 sales.

Yeastar P Series Software Pbx 24sc Uae

Comprehensive Benefits Recap

• 24 SC handles high daily peaks.
• Unlimited extensions.
• Full UC—chat, presence, wallboards.
• UAE data sovereignty.
• Zero recurring cloud fees.
• Simple licence scale.
• Native CRM hooks.

FAQ for Decision Makers

Next Steps—Deploy with Vector Digitals

Vector Digitals engineers design, implement and support on‑premise Yeastar PBX solutions across UAE. Request a live demo of Yeastar P‑Series Software PBX 24 SC and gain enterprise‑grade UC while keeping every packet inside your building.

Yeastar P Series Software Pbx 24sc Dubai

YEASTAR P‑Series Software PBX 24 SC – Specifications

• Licence Capacity: 24 Concurrent Calls (stackable)
• Recommended Extensions: Up to 400
• Supported Hosts: VMware ESXi, Hyper‑V, Proxmox, KVM, Ubuntu LTS
• Minimum Hardware: 3 vCPU, 4 GB RAM, 35 GB SSD
• Protocols: SIP, SIP‑TLS, SRTP, WebRTC
• Codecs: Opus, G.722, G.711, G.729, GSM
• Features: IVR, ACD, call recording, wallboards, voicemail‑to‑email, presence, chat
• Collaboration: Linkus UC; video via Ultimate Plan
• Security: Fail2Ban, dynamic ACL, encrypted backups, Let’s Encrypt SSL
• APIs: REST, AMI, webhooks, Microsoft, Zoho, Salesforce
• Backup: Local/FTP/SFTP; hot‑standby, geo‑redundancy add‑ons
• Power Profile: ~25 W on virtual host