HP Poly video conferencing systems — authorized distributor Dubai UAE
HP POLY DUBAI  ·  VIDEO CONFERENCING  ·  IP PHONES

Authorized HP Poly dealer.
Installation included. All 7 emirates.

Teams Rooms, Zoom Rooms, DirectorAI video bars, Studio X and V series — supplied, installed, and supported across all 7 UAE emirates. Same-day site surveys available in Dubai and Sharjah.
Vector Digital Systems – Established Dubai IT distributor since 2009. Serving all 7 UAE emirates + 45-country MEA export.
In Stock Dubai
  • All Poly Products Available
  • X32/X52/X72/G62 Video Bars
  • Voyager/Focus Headsets
  • Sync Speakerphones
  • E70/E60 Cameras
  • TC10/TC8 Controllers
Request Quote
VIDEO CONFERENCING · IP PHONES

What is HP Poly?

HP Poly is one of three dominant professional communication hardware providers globally — alongside Logitech and Cisco. The result of merging Plantronics (60+ years professional audio) and Polycom (35+ years video conferencing) under HP enterprise backing. Hardware deployed in Fortune 500 boardrooms, government facilities, hospitals, and contact centres where communication failure creates real business impact.

If you've been using Polycom systems — RealPresence Group Series, HDX, Trio, or any legacy Polycom platform — HP Poly is your direct upgrade path. The engineering team, the platform certifications, and the product DNA are the same. The brand changed; the commitment to professional-grade communication did not.

All current systems run VideoOS 5.0 on Android 13 with native Teams Rooms, Zoom Rooms, and Google Meet certification — committed support through 2032. You choose the platform; Poly hardware works natively with all of them.

Poly Technologies

  • DirectorAI smart framing and speaker tracking
  • NoiseBlockAI background noise suppression
  • Poly Lens cloud management platform
  • Teams/Zoom/Meet native certification
  • VideoOS 5.0 → Android 17 → 2032 support

The product range covers video conferencing systems for rooms from 2 to 50 people, professional headsets from personal desk use to 15-person conference rooms, speakerphones for huddle spaces, and IP phones launching September 2026. Every product is designed for hybrid work — platform-agnostic certification means Poly systems work natively with Teams, Zoom, Google Meet, and standard UC/SIP platforms. You choose the software; Poly delivers the hardware that makes it work reliably.

Key technologies define the Poly difference: DirectorAI automatically frames speakers and switches cameras intelligently. NoiseBlockAI suppresses background noise using AI-powered audio processing — remote participants hear you clearly even in noisy open-plan offices. Poly Lens Cloud provides unified device management from a single dashboard. With VideoOS 5.0 on Android 13, current Poly systems have a committed roadmap to Android 17 and support through 2032.

HP Poly video conferencing system in a Dubai meeting room — authorized distributor Vector Digital Systems
VIDEO CONFERENCING · IP PHONES

HP Poly Product Categories

Vector Digital Systems supplies the complete HP Poly product range in Dubai. Choose your category below for detailed product information, technical specifications, and AED pricing.

TEAMS ROOMS · ZOOM ROOMS · VIDEO BARS · CAMERAS · CONTROLLERS

Video Conferencing & Meeting Rooms

In stock · Dubai Ships to 45 countries

Complete video conferencing systems for hybrid work. All-in-one video bars (Poly Studio X32, X52, X72) handle 6-25 people with DirectorAI smart framing and dual 4K cameras. Modular systems (G62, G7500) scale from huddle spaces to boardrooms with add-on cameras and ceiling mic arrays. USB video bars (V12, V52, V72, R30) provide BYOD flexibility for laptop-driven meetings. Premium cameras (E70 dual 4K 20MP, E60, E360) pair with modular systems for advanced deployments. Touch controllers (TC10, TC8) simplify room operation. All current systems run VideoOS 5.0 on Android 13 with native Teams Rooms and Zoom Rooms modes, Google Meet certification, and support through 2032. Room sizes 2-50 people. Installation across all 7 UAE emirates.

X32X52X72G62G7500E70V12R30TC10TC8
View Video Conferencing Systems
HEADSETS · EARBUDS · SPEAKERPHONES · NOISEBLOCK AI · ANC

Headsets, Earbuds & Speakerphones

In stock · Dubai

Professional headsets and audio devices for hybrid work. Voyager Focus 2 and Voyager Surround 80/85 feature NoiseBlockAI background noise cancellation and Microsoft Teams Open Office certification using 10-mic arrays for open-plan offices. Voyager 4300 series provides wireless flexibility with ANC. Voyager Free earbuds deliver true wireless freedom. Voyager Legend 50 modernizes the classic Bluetooth earpiece. Blackwire corded headsets offer reliable USB-A/USB-C connectivity. Sync speakerphones (10/20/40/60) scale from personal to conference room use. All models Teams certified and Zoom certified. NoiseBlockAI suppresses keyboard typing, paper rustling, HVAC hum, traffic noise, and office chatter — remote participants hear you clearly even in noisy environments. DECT wireless models provide long-range freedom to move around the office during calls.

VoyagerMissionBlackwireSyncANCTeamsZoom
WhatsApp for Headsets & Audio
EDGE V SERIES · SIP PHONES · NOISEBLOCK AI · WIFI · BLUETOOTH

IP Desk Phones (Coming Soon)

Sept 2026 · Pre-order

Edge V Series IP phones launching September 2026. Modern SIP desk phones with NoiseBlockAI background noise cancellation, emergency location functionality, Wi-Fi and Bluetooth connectivity options. Replaces legacy VVX series discontinued in 2024. Compatible with 3CX, Yeastar, Avaya, Cisco, and any standard SIP platform. USB-A pass-through for headset connectivity. HD voice quality. Color touchscreen displays on premium models. Power over Ethernet (PoE). Firmware managed via Poly Lens cloud platform. Pre-order enquiries welcome for September 2026 delivery. We provide migration discounts for existing X30/X50 and VVX series owners upgrading to current platforms. Installation and programming included across all 7 UAE emirates.

WhatsApp for Enquiry View Polycom Phones
POLY TECHNOLOGIES · PLATFORM CERTIFICATIONS

Why Choose HP Poly?

Four core technologies make HP Poly the professional choice for hybrid work environments across the UAE and Middle East.

DIRECTORAI · SMART CAMERA

DirectorAI Smart Framing

Automatic speaker tracking and intelligent framing in X32/X52/X72/G62 systems. DirectorAI detects people in the room, tracks active speakers, and adjusts camera framing in real-time. Works in three modes: group framing keeps everyone in frame, speaker framing focuses on the active speaker, and people framing removes empty space by tightening to occupied areas. Advanced DirectorAI in X72 and E70 cameras switches between dual cameras for optimal coverage — the 120° wide camera captures the full room while the 70° narrow camera zooms to speakers. HP Poly has announced that DirectorAI multi-camera automatic switching arrives with VideoOS 5.1, building on the VideoOS 5.0 platform — a planned enhancement to how the system coordinates multiple cameras.

X32X52X72G62E70VideoOS 5.1Dual Camera
Learn More
NOISEBLOCKHAI · NOISE CANCELLATION

NoiseBlockAI Audio Technology

AI-powered background noise cancellation works across headsets, speakerphones, and video bars. NoiseBlockAI suppresses keyboard typing, paper rustling, office chatter, HVAC hum, traffic noise, construction sounds, dog barking, and ambient noise that disrupts meetings. The AI identifies voice frequencies and actively cancels non-voice frequencies in real-time — remote participants hear you clearly even in noisy environments. Voyager Surround 80 features Microsoft Teams Open Office certification — the first boomless headset to achieve this demanding specification using 10-mic arrays (6 voice + 4 adaptive ANC). This certification means the headset passes Microsoft's stringent testing for open-plan office noise suppression where multiple people talk simultaneously nearby.

HeadsetsSpeakerphonesVideo BarsVoyager Surround 80Teams Open Office
POLY LENS · DEVICE MANAGEMENT

Poly Lens Cloud Management

Single platform manages all Poly devices across your organization. Poly Lens Desktop, Mobile, and Room apps (rebranded HP Poly Studio apps January 2026) provide remote firmware updates, device monitoring, troubleshooting, configuration sync, and analytics. IT admins manage 1 device or 1,000 from one dashboard. End users control personal device settings and software updates on their own devices.

Desktop AppMobile AppRoom AppRemote FirmwareAnalytics
VIDEOOS 5.0 · ANDROID 13 · 2032 SUPPORT

Long-Term Support Commitment

Current Poly systems (X32/X52/X72/G62) run VideoOS 5.0 on Android 13 with committed roadmap to Android 17 and support through 2032. This means 6+ years of firmware updates, security patches, and platform re-certifications ahead. The roadmap is transparent: VideoOS 5.0 (Android 13, released February 2026) → VideoOS 5.1 (adds advanced DirectorAI multi-camera switching, planned) → Android 17 migration (2028) → end of support 2032. Regular feature updates keep systems current as collaboration platforms evolve. Older X30/X50 systems (Android 10) have Teams certification expiring September 2026 and won't receive VideoOS 5.0 — buyers should choose X32/X52 for future-proof investment.

VideoOS 5.0Android 13VideoOS 5.1 plannedAndroid 17 2028Support 2032

HP Poly is the professional choice for hybrid work environments across UAE and the Middle East. Authorised distributor since 2009. Genuine stock, full warranty, installation included.

WhatsApp for a Quote
TEAMS ROOMS · ZOOM ROOMS · ANDROID 13

HP Poly Video Conferencing Systems

All-in-one video bars, modular systems, USB video bars, cameras, and controllers for rooms from 2 to 50 people. All current systems run VideoOS 5.0 on Android 13 with support through 2032. X-series video bars handle single-room deployments to enterprise-wide rollouts across hundreds of locations. G-series modular systems scale from huddle spaces to premium boardrooms requiring multiple cameras, ceiling microphone arrays, and advanced audio processing. USB video bars provide BYOD flexibility for organizations running mixed-platform environments or preferring laptop-driven meetings.

Note: X30 and X50 (Android 10) have Teams certification expiring Sept 2026 and will not receive VideoOS 5.0. Choose X32/X52 for long-term support. Migration discounts available.

ALL-IN-ONE VIDEO BAR · MEDIUM ROOMS

Poly Studio X52

4K camera with DirectorAI smart framing. Dual noise-cancelling mics, stereo speakers, native Teams Rooms and Zoom Rooms modes. Wall or monitor mount included. VideoOS 5.0 on Android 13 — support through 2032. AED 15,000-25,000 installed.

4K DirectorAI Teams Rooms Zoom Rooms 6-12 People Android 13 AED 15-25K
WhatsApp for X52 Quote
ALL-IN-ONE VIDEO BAR · LARGE ROOMS

Poly Studio X72

Dual 4K cameras (120° + 70°) with advanced DirectorAI — automatically switches between cameras for optimal speaker coverage. Stereo speakers with bass module. Native Teams Rooms and Zoom Rooms modes. AED 25,000-45,000 installed.

Dual 4K 120° + 70° Advanced DirectorAI Teams Rooms 15-25 People AED 25-45K
WhatsApp for X72 Quote
MODULAR SYSTEM · ANY ROOM SIZE

Poly Studio G62

Modular codec that scales with your room. Add E70 cameras, ceiling mic arrays, and additional speakers as needed. Supports up to 4 cameras per system. Native Teams Rooms and Zoom Rooms. AED 25,000-60,000 depending on configuration.

Modular Add Cameras Ceiling Mics Teams Rooms Any Room Size AED 25-60K
WhatsApp for G62 Quote
PREMIUM CAMERA · G62 / G7500 ACCESSORY

Poly Studio E70

Dual 4K 20MP sensors (120° + 70°) with advanced DirectorAI and motorized privacy shutter. Pairs with G62 and G7500 modular systems. Up to 4 E70 cameras per system for complete boardroom coverage. AED 9,000-13,000.

Dual 4K 20MP Privacy Shutter 120° + 70° G62 · G7500 AED 9-13K
WhatsApp for E70 Quote
USB VIDEO BAR · BYOD · SMALL ROOMS

Poly Studio V12

Compact USB-C video bar for small rooms and huddle rooms, 2-6 people. Single cable connects to any laptop — works with Teams, Zoom, Google Meet, and any USB video platform. No codec required. BYOD-focused. Ideal for huddle room deployments across Dubai offices. AED 8,000-12,000 installed.

4K 120° USB-C BYOD 2-6 People Any Platform AED 8-12K
WhatsApp for V12 Quote
USB VIDEO BAR · DIRECTORAI · DUAL-MODE

Poly Studio R30

The Poly Studio V52 and Poly Studio V72 are USB video bars with DirectorAI smart framing. Dual-mode — run standalone with any laptop via USB-C, or pair with G62/G7500 as a peripheral camera. Ideal for mixed-platform organizations and medium-to-large BYOD rooms. AED 10,000-14,000 installed.

DirectorAI USB-C BYOD + G62 Dual-Mode AED 10-14K
WhatsApp for R30 Quote
HP Poly G62 modular video conferencing system — boardroom installation Dubai UAE

V-SERIES · CAPABILITIES YOUR SPECIFIER SHOULD KNOW

DIRECTORAI PERIMETER · V52 / V72 ONLY

Glass-wall and open-plan rooms need Perimeter mode

V52 and V72 include DirectorAI Perimeter — you define the exact room boundary, and the camera only frames people within it. Anyone walking past outside a glass wall or open partition is automatically excluded. The V12 does not have Perimeter mode. For rooms with full or partial glass walls — common across Business Bay, DIFC and JLT — specify V52 or V72, not V12.

PEOPLE FRAMING · V12 / V52 / V72

Three people in a 12-person boardroom — the camera shows three faces, not an empty room

People Framing creates a close-up gallery tile per participant. When three people use a room built for twelve, remote participants see three faces clearly framed — not three people at the far end of a half-empty table. The camera detects people automatically and fills the frame with them. No manual adjustment. This is meeting equity built into the hardware: every call looks like it was set up for the number of people actually present.

20MP SENSOR + 5X DIGITAL ZOOM · V12 / V52 / V72

Why 5x digital zoom is actually usable on a 20MP camera

Most digital zoom degrades image quality because you are magnifying a low-resolution source. The V-series uses a 20MP sensor — roughly four times the resolution of a standard 4K camera. When DirectorAI zooms to frame a speaker, it is cropping a very high-resolution image, so the resulting framed shot remains sharp at 4K output. The 20MP sensor is what makes the 5x zoom clean rather than pixelated.

A2 TABLE MIC EXPANSION · V12 SUPPORTS 1 UNIT

Add one A2 Table Microphone and NoiseBlockAI doubles the audio pickup range

The Poly Studio A2 Table Microphone connects directly to the V12 — no Audio Bridge device required. With NoiseBlockAI off, the A2 picks up 6ft (1.8m). With NoiseBlockAI on, pickup extends to 14ft (4.3m). For a narrow meeting table where participants sit beyond the V12's built-in mic range, one A2 placed at the far end gives everyone equal audio quality. V12 supports one A2 unit; V52/X52 and V72/X72 support up to four.

X-SERIES · CAPABILITIES YOUR SPECIFIER SHOULD KNOW

DEVICE MODE · BYOD · X32 / X52 / X72 / G62

The room is empty. The VC bar doesn't have to be.

When the room is unbooked, any employee can walk in, connect their laptop via USB-C, and the X-series bar instantly becomes their camera, microphone and speaker — for any platform, any call. Teams, Zoom, Google Meet, anything running on the laptop. No booking, no codec, no setup. BYOD mode is built into the firmware. The same system that runs a full Teams Rooms meeting in the morning handles a personal Zoom call from a visiting sales rep in the afternoon. A room system that sits idle when unbooked is an asset that stops earning. Device Mode is what keeps it earning.

SIP / H.323 · LEGACY INTEROP · ALL X-SERIES

Your Riyadh office has a legacy Polycom. Your Dubai boardroom has an X52. They can call each other directly.

Every X-series system has SIP and H.323 built in alongside Teams and Zoom. Dial any standards-based video endpoint — a Polycom Group Series, a Cisco, a Huawei — directly. No SIP gateway. No bridge. No monthly subscription to a third-party interop service. For UAE organisations whose partners or group companies run older room systems, this eliminates what is usually assumed to be an expensive interoperability problem. It is already in the firmware. It needs network access and dial credentials. Nothing else.

DUAL-CAMERA AI SWITCHING · X72 ONLY

"We can't see who's talking." — The X72 fixes this without anyone touching a controller.

The X72 has two cameras: 120° wide-angle for full-room coverage and 70° telephoto for speaker close-ups. DirectorAI runs them like a TV director — wide shot of the room, then a tight cut to whoever is speaking, then back as others join. The 70° telephoto is what makes this work: zooming a narrow lens gives a sharper face shot than cropping a wide-angle source. A speaker stands at the far end of a 25-person boardroom and the remote participants see a clear close-up — not a small figure at the edge of a wide frame. No operator. No remote control. The system makes the call.

THREE DISPLAYS · X52 / X72 IN ZOOM WITH ADAPTER

That third screen on the side wall doesn't need a separate display controller.

X52 and X72 support three displays in Zoom Rooms mode with a supported adapter. Screen one shows participants. Screen two shows content. Screen three can carry a participant roster, a scheduling panel, or a second content stream. For a UAE boardroom that already has a third screen — common in renovated office spaces — this removes the need for a separate display controller. One video bar, one adapter, three screens. This is in HP's own specification table; it is not on any product page.

PLATFORM SWITCHING · ALL X-SERIES

"What if we switch from Teams to Zoom next year?" — You won't be buying new hardware.

X-series systems run Teams Rooms and Zoom Rooms on the same hardware. If the platform decision changes, you reconfigure — not replace. One honest point: this is not a between-meetings toggle. Switching platforms requires a device reconfiguration and reboot. Plan a maintenance window, not a five-minute change. For organisations uncertain which platform they will standardise on long-term, or those managing departments running different platforms, the hardware investment is protected regardless of the software decision. The room system is not locked to today's platform choice.

Room size guide: X32/X52 for 6-12 people · X72 for 15-25 people · G62 for any size · USB bars (V12/R30) for BYOD rooms.

WhatsApp for Room Advice
ROOM SELECTOR · FULL SPEC & MIC COMPATIBILITY

Which HP Poly System Fits Your Room?

Two tables below. The first matches a system to your room in one glance. The second is the full technical comparison — including the expansion-microphone compatibility that even experienced suppliers get wrong, because Poly split the accessory generations and changed capabilities through firmware.

TABLE 1 · ROOM SELECTOR — START HERE

Room / Use People Recommended Why this one AED range (installed)
Huddle / small room 2–6 Studio X32 (native) or V12 (BYOD) All-in-one for a dedicated room, or V12 if people bring their own laptop 8,000–15,000
Medium meeting room 6–12 Studio X52 (native) or V52 (BYOD) 20ft mic pickup, 40W speakers, dual-display support, DirectorAI framing 15,000–25,000
Large room / boardroom 12–25 Studio X72 (native) or V72 (BYOD) Dual-camera AI switching, 25ft mic pickup, covers a full boardroom table 25,000–45,000
Any room — modular build Flexible Studio G62 Add cameras and up to 8 A2 mics as the room needs grow — scales with you 25,000–60,000
Boardroom / auditorium 25–50 G7500 + E70 Modular codec with premium dual-sensor cameras and IP expansion mics 60,000–100,000+

Send your room size — we'll confirm the right system

TABLE 2 · FULL SPECIFICATION & EXPANSION-MIC COMPATIBILITY

Specifications verified against Poly VideoOS firmware 4.6.2 (current) and the VideoOS 5.0 roadmap, June 2026. Hardware specifications are fixed. Firmware-dependent capabilities are version-marked where they differ from older published specifications.

Model Mode Camera FOV Zoom Built-in mic pickup Expansion mic Max mics Multi-mic mixing NoiseBlockAI Speaker Displays
Studio X32 Native (Android) 20MP 4K 120° 5x digital 15 ft (4.5m) · 4 MEMS A2 Table Mic 2 Yessimultaneous from firmware 4.6.1 onwards v1 Mono Dual HDMI
Studio X52 Native (Android) 20MP 4K 95° H / 110° diag 5x digital 20 ft (6.1m) · 2 MEMS + 2 second-order A2 Table Mic 4 Yessimultaneous from firmware 4.6.1 onwards v2v2 from firmware 4.6.0 onwards 2×20W (40W max) Dual HDMI · 3 in Zoom w/ adapter
Studio X72 Native (Android) Dual 20MP 4K 120° + 70° 7.3x digital 25 ft (7.6m) · beamforming array A2 Table Mic 4 Yessimultaneous from firmware 4.6.1 onwards v2v2 from firmware 4.6.0 onwards Dual mid + dual tweeter Dual HDMI · 3 in Zoom w/ adapter
Studio V12 USB / BYOD 20MP 4K 120° 5x digital ~15 ft · beamforming A2 Table Mic (Table Mic only — not Audio Bridge) 1 No v1 Stereo USB to laptop
Studio V52 USB / BYOD 20MP 4K 95° 5x digital 20 ft (6.1m) A2 Table Mic 4 No v1 Stereo USB to laptop
Studio V72 USB / BYOD Dual 20MP 4K 120° + 70° 7.3x digital ~25 ft · array A2 Table Mic 4 No v1 Stereo USB to laptop
Studio G62 Native + modular Add E70 / E60 Per camera Per camera Expandable A2 Table Mic 8 Yessimultaneous from firmware 4.6.1 onwards v2v2 from firmware 4.6.0 onwards External Up to dual
G7500 Native + modular Add E70 (dual sensor) Per camera Per camera Expandable IP expansion mic — NOT A2 Multiple (IP) N/A (IP mics) v1 External Up to dual

The expansion-mic trap nobody documents correctly: The new Studio A2 Table Microphone works with the current generation — G62, X72, V72, X52, V52, X32 and V12 — but it is not backward-compatible. The G7500, and the previous-generation Studio X30, X50 and X70, continue to use the older IP and analogue expansion microphones. This is the mistake even suppliers make: the G62 uses the new A2 mic, but the G7500 uses the old IP mic — one digit changes the entire accessory. If you are adding mics to an existing system, confirm the generation before ordering.

The platforms that still work natively — and the two that don't: Current systems run Microsoft Teams Rooms, Zoom Rooms and Google Meet natively, plus any platform through Poly Video App or USB Device Mode. GoToMeeting and DialPad native modes were removed from firmware 4.6.2 onwards (June 2026) — use those platforms via a connected laptop in Device Mode instead. Many published specifications still list them as supported; on current firmware they are not.

Firmware roadmap — affects which system to buy: Current-generation X32, X52, X72 and G62 move to VideoOS 5.0 (Android 13, support through 2032). The previous-generation X30, X50, X70 and G7500 receive VideoOS 4.7 and do not move to 5.0. For a long-term investment, specify a current-generation system.

TEAMS · ZOOM · GOOGLE MEET · UNIVERSAL SIP

Platform Certifications

HP Poly systems work with every major collaboration platform. Choose native appliance mode or BYOD USB depending on your deployment model. No platform lock-in — the same hardware works across Teams, Zoom, and Google Meet.

HP Poly Studio certified for Microsoft Teams Rooms and Zoom Rooms — Dubai boardroom
MICROSOFT TEAMS

Teams Rooms — Native Mode

Run Teams Rooms directly on the device. No external PC needed. Calendar integration, one-touch join, content sharing. TC10 and TC8 controllers certified. Android 13 with certification renewals through 2032.

X32 X52 X72 G62 G7500 TC10 TC8
WhatsApp for Teams Setup
ZOOM ROOMS

Zoom Rooms — Native Mode

Switch from Teams to Zoom via software — no hardware replacement. TC10 re-certified for Zoom Rooms on Android 12 (March 2026). Full Zoom feature set including breakout rooms, waiting rooms, and calendar integration.

X32 X52 X72 G62 G7500 TC10
WhatsApp for Zoom Setup
GOOGLE MEET

Google Meet Hardware

Google Meet Hardware certification across the product line. USB bars work as BYOD devices with Meet on connected laptops. Live captions, hand raising, and tiled layouts supported. G-series runs Meet alongside Teams and Zoom on same device.

V12 V52 V72 G62 G7500
WhatsApp for Meet Setup
UNIVERSAL SIP & UC

SIP & UC — No Lock-In

Works with any SIP-based system. USB BYOD mode turns any Poly device into a camera, mic, and speaker for any laptop-based platform. Switch platforms without replacing hardware.

Avaya Cisco 3CX Mitel RingCentral 8x8 Any SIP
WhatsApp for SIP Info

Same hardware — every platform. X-series and G-series systems switch between Teams Rooms and Zoom Rooms via software reconfiguration. No hardware replacement if your organization changes collaboration platforms.

WhatsApp for Platform Advice
INSTALLATION · SUPPORT · 7 EMIRATES

Installation & Support in Dubai

Professional installation included with every video conferencing system. Same-day site surveys available in Dubai and Sharjah subject to technician availability. We cover all 7 UAE emirates plus all Dubai free zones.

SITE SURVEY

Same-Day Site Survey

Book morning, survey afternoon same day in Dubai and Sharjah subject to availability. Room acoustics assessment, camera placement planning, network check, display compatibility — no-obligation quote within 24 hours.

Dubai · Same-day Sharjah · Same-day Other Emirates · Next-day All Free Zones
WhatsApp for Site Survey
INSTALLATION

Professional Installation Included

Certified Poly installers handle camera alignment, audio calibration, network configuration, Poly Lens Cloud setup, platform mode configuration (Teams or Zoom), and user acceptance testing. 1-3 days depending on complexity.

Camera Alignment Audio Calibration Poly Lens Setup Teams / Zoom Config VLAN / QoS
WhatsApp for Installation Info
POST-INSTALLATION

Support After Handover

User training, IT admin training on Poly Lens, firmware updates via Poly Lens Cloud, and ongoing technical support via WhatsApp, phone, and email during business hours. Optional AMC available for enterprise deployments.

User Training Poly Lens Admin Remote Firmware WhatsApp Support AMC Available
WhatsApp for Support
AED PRICING · DUBAI STOCK

HP Poly Pricing Guidance — Dubai

AED price ranges below include installation for video conferencing systems. Exact pricing depends on room requirements, configuration, and accessory selection. WhatsApp for detailed quote based on your specific needs.

Video Conferencing Systems

Small room kits (X32, V12) AED 8,000 - 15,000
Medium room kits (X52, V52) AED 15,000 - 25,000
Large room kits (X72, G62) AED 25,000 - 45,000
Premium boardroom (G7500 + E70) AED 60,000 - 100,000+

Headsets

Entry corded (Blackwire 3200) AED 250 - 400
Mid-range wireless (Voyager 4320) AED 800 - 1,200
Premium ANC (Focus 2, Surround 80) AED 1,200 - 1,800

Speakerphones

Personal (Sync 10/20) AED 300 - 600
Small huddle (Sync 40) AED 800 - 1,000
Large huddle (Sync 60) AED 1,500 - 2,000

Controllers & Cameras

TC10 touch controller AED 2,500 - 3,500
TC8 touch controller AED 1,800 - 2,500
E70 dual 4K camera AED 9,000 - 13,000
E60 PTZ camera AED 7,000 - 10,000

Note: Video conferencing system prices include professional installation, camera alignment, audio calibration, network configuration, and Poly Lens setup. Headset and speakerphone prices are equipment only. WhatsApp for exact quote based on your room requirements and configuration preferences.

CLIENT REVIEWS · DUBAI INSTALLATIONS

What Our Clients Say

★★★★★ VIA WHATSAPP

"We replaced a 6-year-old Polycom system in our main boardroom with the X72. The DirectorAI framing works exactly as described — the camera follows the speaker without anyone touching a controller. Our London office said the picture quality was noticeably better on their end. Installation was done in one day, Poly Lens setup included, no disruption to the working week."


FH
Fahad Al-Hamdan
Operations Director · Real Estate Group, DIFC Dubai
Mar 2026 · Poly Studio X72 · Teams Rooms · 20-person boardroom
★★★★★ GOOGLE REVIEW

"We deployed G62 systems across four meeting rooms with E70 cameras and ceiling mic arrays. Vector Digital did the full installation — rack mounting, camera alignment, ceiling drilling, network config, and Poly Lens enrollment. Each room was fully commissioned and tested before handover. The pricing was transparent; what was quoted is what we paid. Strongly recommend for any serious enterprise deployment."


RN
Rajan Nair
IT Infrastructure Manager · Logistics Company, Jebel Ali
Feb 2026 · Poly Studio G62 + E70 × 4 rooms · Zoom Rooms · ceiling mic arrays
★★★★★ VIA WHATSAPP

"Bought two X52 systems for our conference rooms and Voyager Focus 2 headsets for the team. Good pricing, everything in stock, delivered next day. The engineer came on Saturday which worked for us. He set up both rooms and walked our IT person through the Poly Lens dashboard. We have had zero issues in three months. Will come back for the Abu Dhabi office setup."


TM
Tariq Mansoor
Managing Director · Consulting Firm, Business Bay Dubai
Jan 2026 · Poly Studio X52 × 2 + Voyager Focus 2 × 8 · Teams · Saturday install
MEA EXPORT · 45 COUNTRIES · DUBAI STOCK

HP Poly Export — Middle East & Africa

Vector Digital Systems exports the complete HP Poly product range from Dubai warehouse to 45 countries across the Middle East, Africa, and Central Asia. Competitive Dubai pricing, air freight documentation, and English/Arabic support included on every order.

EAST AFRICA

East African Markets

Growing enterprise and NGO demand for Teams Rooms and Zoom Rooms systems. Air freight to Nairobi, Dar es Salaam, Kampala, Addis Ababa. DHL 3-4 days. Full customs documentation included.

Kenya Tanzania Uganda Ethiopia Rwanda Burundi Zambia Malawi Mozambique Djibouti
WhatsApp for Quote
SOUTHERN & WEST AFRICA

Southern & West African Markets

Mining, banking, and telecoms sectors driving VC adoption. Johannesburg, Lagos, Accra, Luanda well-served by DHL/FedEx from Dubai. Sea freight option for large deployments.

South Africa Nigeria Ghana Angola Zimbabwe Namibia Botswana Cameroon Congo DR Gabon Senegal Ivory Coast Togo Benin Mali Burkina Faso Mauritius Seychelles
WhatsApp for Quote
NORTH AFRICA & LEVANT

North Africa & Levant Markets

Government and financial sector deployments. Cairo, Amman, Beirut, Baghdad reachable 2-3 days air freight. Arabic documentation and bilingual support standard on all orders.

Egypt Chad Morocco Algeria Tunisia Jordan Lebanon Iraq
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GCC REGION

GCC Markets

Same-day or next-day delivery to all GCC countries from Dubai stock. Corporate and government tender pricing available. Local Arabic support included as standard.

Saudi Arabia Oman Qatar Kuwait Bahrain
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SOUTH ASIA

South Asian Markets

IT sector and enterprise demand. Karachi, Islamabad, Kabul served via DHL/Aramex from Dubai. HS codes and customs documentation prepared for each shipment.

Pakistan Bangladesh Sri Lanka Afghanistan
WhatsApp for Quote
CENTRAL ASIA

Central Asian Markets

Oil, gas, and government sectors driving enterprise VC adoption. Freight via Baku, Yerevan, Tashkent, Almaty, Ashgabat hubs. Air freight 3-5 days from Dubai.

Azerbaijan Georgia Armenia Uzbekistan Kazakhstan Kyrgyzstan Tajikistan Kyrgyzstan Tajikistan Turkmenistan
WhatsApp for Quote

Every export shipment includes: commercial invoice, Dubai Chamber certificate of origin, correct HS codes, warranty cards, and English/Arabic datasheets — no documentation charge, no surprises at customs.

WhatsApp for Export Enquiry

All video conferencing prices include installation — camera alignment, audio calibration, network config, Poly Lens setup, and user training. No hidden charges.

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FREQUENTLY ASKED QUESTIONS

HP Poly Dubai — FAQ

PRODUCTS & SUPPLY
01

What HP Poly products does Vector Digital Systems supply in Dubai?

We supply the complete HP Poly product range including video conferencing systems (X32, X52, X72, G62, G7500, V-series USB bars), cameras (E70, E60, E360), touch controllers (TC10, TC8), headsets (Voyager Focus 2, Voyager Surround 80/85, Voyager 4300 series, Voyager Free earbuds, Blackwire corded), speakerphones (Sync 10/20/40/60), and accessories. As an authorized Poly dealer in Dubai, we maintain stock of current products and provide installation, configuration, and ongoing support.

02

Does Vector Digital Systems install Poly video conferencing systems?

Yes, installation is included with every video conferencing system we supply. Our certified installers handle camera placement, audio calibration, network configuration, Poly Lens Cloud setup, and user training. We offer same-day site surveys in Dubai and Sharjah subject to availability, with installation typically completed within 1-3 days depending on system complexity.

03

Which room sizes do Poly video conferencing systems support?

Poly systems cover all room sizes. Small rooms (2-6 people) use X32, V12, or V52. Medium rooms (6-12 people) use X52, R30, or V72. Large rooms (12-25 people) use X72 or G62. Boardrooms and auditoriums (25-50 people) use G7500 with E70 cameras and expanded audio. Our site survey determines the right system for your specific room layout, acoustics, and use case.

TECHNOLOGY & PLATFORMS
04

Are Poly systems certified for Microsoft Teams and Zoom?

Yes, all Poly X-series video bars (X32, X52, X72) and modular systems (G62, G7500) run native Microsoft Teams Rooms and Zoom Rooms modes. The TC10 and TC8 controllers are certified for both platforms. USB video bars (V-series, R30) work as BYOD devices with Teams, Zoom, Google Meet, and any other platform. You can switch between Teams Rooms and Zoom Rooms modes via software configuration.

05

What is Poly DirectorAI and how does it work?

DirectorAI is Poly's AI-powered smart framing technology. It automatically detects people in the room, tracks speakers, and adjusts camera framing in real-time. DirectorAI offers group framing (everyone in frame), speaker framing (focus on active speaker), and people framing (remove empty space). Advanced DirectorAI in X72 and E70 cameras can switch between dual cameras for optimal coverage. It eliminates manual camera adjustments during meetings.

06

What is the difference between Poly X-series and G-series systems?

X-series (X32, X52, X72) are all-in-one video bars with integrated camera, microphones, speakers, and codec in a single unit. Mount above or below display, plug in power and network, and you're running. G-series (G62, G7500) are modular systems where codec, cameras, microphones, and speakers are separate components you connect together. G-series offers more flexibility for custom room layouts, while X-series offers simpler installation. Both run VideoOS 5.0 and support Teams/Zoom natively.

07

Do we have to pay a monthly licence for a Poly Teams Rooms system?

Two costs are separate: Poly supplies the hardware, and Microsoft licenses the software the room runs. On the Microsoft side, Teams Rooms Basic is free for up to 25 rooms per organisation and covers the essentials — one-touch join from the room calendar, content sharing, and wireless presentation. A native Poly system (X32, X52, X72, G62) paired with a free Basic licence means no monthly software cost for the room. You move up to the paid Teams Rooms Pro licence either when you pass 25 rooms, or when you want the AI features — Copilot meeting recap, IntelliFrame individual video tiles, intelligent speaker recognition, and Front Row layout. Zoom Rooms and Google Meet license differently and are paid per room. For most small and medium deployments the free Basic tier is the practical starting point — message us and we will size the full hardware-plus-licence cost for your rooms.

08

Will a Poly system block the background noise in our office?

Poly uses two different technologies for two different problems, and current Poly video bars include both. NoiseBlockAI handles non-verbal noise inside the room — keyboard typing, paper rustling, HVAC hum, fan and air-conditioning noise — by recognising sound that is not speech and suppressing it. Acoustic Fence handles human voices from outside your meeting area — hallway chatter, the next desk, an open-plan floor — by creating a virtual pickup zone, so voices beyond that boundary are gated out of the call. In short: if your problem is typing and air-conditioning, that is NoiseBlockAI; if your problem is people talking nearby, that is Acoustic Fence. Because the current X-series, V-series, and G62 carry both, you do not have to choose. NoiseBlockAI v2, the sharper version, runs on the X52, X72, and G62 from firmware 4.6.0 onwards.

HEADSETS & AUDIO
09

Which Poly headsets work best for open office environments?

For open offices, Voyager Surround 80 UC is certified for Microsoft Teams Open Office specification — the first boomless headset to achieve this. It uses 10 microphones (6 for voice, 4 for adaptive ANC) to suppress background noise. Voyager Focus 2 is also excellent with active ANC and boom mic design. Voyager 4320 offers Acoustic Fence technology creating a virtual barrier around your mouth to block surrounding noise. All three are certified for Teams and Zoom.

10

Can I manage Poly devices remotely?

Yes, through Poly Lens Cloud platform. All Poly video systems, headsets (select models), and speakerphones connect to Poly Lens for remote management. IT admins can monitor device status, push firmware updates, configure settings, troubleshoot issues, and view analytics from a single dashboard. End users get Poly Lens Desktop and Mobile apps (rebranded HP Poly Studio apps January 2026) to manage their own devices. Vector Digital Systems includes Poly Lens setup with all installations.

SERVICE & EXPORT
11

Which areas in the UAE does Vector Digital Systems serve for Poly installations?

Vector Digital Systems operates across the UAE — supplying and installing HP Poly video conferencing systems, headsets and speakerphones across all seven emirates: Dubai, Sharjah, Abu Dhabi, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Within Dubai: Jebel Ali Free Zone (JAFZA), Jebel Ali, Dubai South, DMCC, DIFC, Dubai Internet City, Dubai Media City, Dubai Festival City, Dubai Silicon Oasis, Dubai Knowledge Village, Ras Al Khor Industrial Area, International City, Business Bay, Dubai World Trade Centre, Downtown Dubai, Dubai Marina, Al Barsha, Barsha Heights (TECOM), Dubai Healthcare City, Al Quoz, Al Karama, Al Garhoud, Deira, Bur Dubai and Oud Metha. In Abu Dhabi: Abu Dhabi Global Market (ADGM), Musaffah Industrial Area, Khalifa Industrial Zone (KIZAD), Masdar City, Ruwais, Al Ain and Khalifa City. In Sharjah: Hamriyah Free Zone, Al Nahda, University City and Al Majaz. In Ras Al Khaimah: RAK City and RAK Free Trade Zone. In Ajman: Ajman Free Zone. In Fujairah: Fujairah City, Fujairah Port and Dibba Al Fujairah. On-site installation, configuration and fault response available across all emirates. Remote support UAE-wide.

12

Does Vector Digital Systems export Poly products to other countries?

Vector Digital Systems is an established Dubai-based IT distributor shipping HP Poly video conferencing systems, headsets, and speakerphones to business buyers across 45 countries in Africa, the Middle East, South Asia, the Caucasus and Central Asia. Active export markets include Uganda, Azerbaijan, Georgia, Kyrgyzstan, Tajikistan, Kenya, Algeria, Bangladesh, Burundi, Seychelles, Sri Lanka, Nigeria, Armenia, Ethiopia, Uzbekistan, Zambia, Malawi, Mauritius, Rwanda, Mozambique, Tanzania, Botswana, Namibia, Zimbabwe, Kazakhstan, Turkmenistan, Iraq, Jordan, Lebanon, Oman, Qatar, Bahrain, Kuwait, Pakistan, Afghanistan, Ghana, Cameroon, Senegal, Ivory Coast, Mali, Burkina Faso, Angola, South Africa, Egypt, Djibouti, Chad, Togo, Benin, Morocco, Tunisia, Congo DR, and Gabon. We handle air freight (3-7 days) or sea freight (2-4 weeks) with full export documentation (commercial invoice, certificate of origin, datasheets). Payment terms negotiable for established buyers. WhatsApp +971 55 986 3697 for export enquiries.

13

What is the price range for Poly video conferencing systems in Dubai?

Small room systems (X32, V12) range AED 8,000-15,000. Medium room systems (X52, V52) range AED 15,000-25,000. Large room systems (X72, G62) range AED 25,000-45,000. Premium boardroom systems (G7500 with E70 cameras) range AED 60,000-100,000+. Prices include installation, configuration, and Poly Lens setup. Exact pricing depends on room requirements, camera count, audio expansion, and peripheral accessories. WhatsApp for detailed quote based on your specific room.

14

How long are Poly video conferencing systems supported?

Current Poly systems (X32, X52, X72, G62) run VideoOS 5.0 on Android 13 with a roadmap to Android 17 and committed support through 2032. This means 6+ years of firmware updates, security patches, and platform re-certifications ahead. Poly systems also receive regular feature updates — VideoOS 5.1 will add advanced DirectorAI multi-camera switching. Older systems like X30 and X50 (Android 10) have Teams certification expiring September 2026 and won't receive VideoOS 5.0.

POLYCOM & LEGACY SYSTEMS
15

Is HP Poly the same as Polycom? Is Polycom discontinued?

HP Poly is the current brand for what was previously Polycom's video conferencing business. Plantronics acquired Polycom in 2018, rebranded as Poly, then HP acquired Poly in 2022 — creating HP Poly. The engineering team, product architecture, and platform certifications are the same. If you have been using Polycom systems — Group Series, HDX, Trio, RealPresence — HP Poly is your direct upgrade path. The legacy Polycom product names are discontinued but the technology continues under the HP Poly brand. Vector Digital Systems has supplied Polycom and HP Poly systems in Dubai since 2009.

16

We have existing Polycom Group Series or HDX systems — what are our upgrade options?

Legacy Polycom Group Series (310, 500, 700) and HDX systems are now end-of-life with no further firmware updates or platform certifications. The direct replacement path is: Group Series → Poly Studio G62 or G7500 (same modular codec architecture, Teams/Zoom native, 2032 support). HDX systems → Poly Studio X52 or X72 depending on room size. We provide migration assessments, trade-in evaluations, and migration discounts for existing Polycom customers upgrading to current HP Poly systems. WhatsApp us with your existing system model for a specific recommendation.

17

USB video bars vs Android systems — which is better for our meeting rooms?

USB video bars (V12, V52, V72, R30) connect to a laptop via USB-C — the laptop runs Teams, Zoom, or Google Meet, and the bar provides camera, microphone, and speaker. No codec needed, works with any platform, simple to use, lower cost. Best for: BYOD rooms, home offices, small rooms, organizations running mixed platforms. Android systems (X32, X52, X72, G62) are standalone — they run Teams Rooms or Zoom Rooms natively without a laptop. Better meeting experience, DirectorAI camera tracking, centrally managed via Poly Lens, consistent room experience. Best for: dedicated meeting rooms, boardrooms, organizations standardising on one platform. Most organizations use both — Android systems for permanent meeting rooms, USB bars for flexible BYOD spaces.

18

We run our meetings on GoToMeeting — will our Poly system stop working?

Your meetings will keep working — but the way you launch them changes. HP Poly removed native GoToMeeting and DialPad modes from firmware VideoOS 4.6.2 onwards, with support ending June 1, 2026, on Poly Studio X series, G7500, and G62 devices. Tencent native mode is also being deprecated. Many product listings still show these as supported because the spec pages have not been updated — but on current firmware they are gone. You can still use GoToMeeting, DialPad, or any platform by running the app on a connected laptop in USB Device Mode. Microsoft Teams Rooms, Zoom Rooms, and Google Meet remain fully supported as native modes.

19

Our boardroom is large — how many cameras and microphones can one Poly system handle?

A single system covers more than most people expect. From firmware VideoOS 4.5.0 onwards in Microsoft Teams mode, a Poly Studio G62 can IP-connect up to three Poly Studio E60 or E70 cameras plus three Poly IP microphones. A Poly Studio X72 video bar can IP-connect up to two E60 or E70 cameras plus three IP microphones. For expansion table microphones, the current A2 Table Microphone supports up to 8 units on G62, up to 4 on X72/V72 and X52/V52, up to 2 on X32, and 1 on V12. Note the generation split: G62 uses the new A2 mic, but G7500 uses the older IP expansion microphone and is not A2-compatible — confirm the model before ordering accessories.

20

We need to add microphones to our existing Poly system — will the new ones fit?

Check the exact model before you order — this is where money gets wasted. The Poly Studio A2 Table Microphone and A2 Audio Bridge are not backward-compatible. They work only with the current generation: G62, X72, V72, X52, V52, X32, and the V12 (Table Microphone only). The Poly G7500 continues to use IP expansion microphones, and the older Studio X30, X50, and X70 use the previous analogue and USB expansion microphones. This is a common ordering mistake — the G62 uses the new A2 mic, but the one-digit-different G7500 uses the old IP mic. There is one useful exception worth knowing: the current Studio X52, X72, V52, and V72 also accept the older Poly Studio Table Microphone (part 875M6AA, the RJ11 360-degree expansion mic), so if you already own that legacy microphone you can keep using it on a current-generation bar rather than buying new. The X32 and V12 take the A2 mic only. Always confirm the exact model before ordering expansion microphones.

21

We are buying now — which Poly systems will still be supported in five years?

Buy from the current generation and you are covered to 2032. VideoOS 5.0 (released February 2026, Android 13) is for the current generation: Poly Studio X32, X52, X72, and G62. These move forward to Android 17 in 2028 with committed support through 2032, and gain DirectorAI multi-camera automatic switching with the planned VideoOS 5.1. The previous-generation Studio X30, X50, X70, and the G7500 receive VideoOS 4.7 and do not move to VideoOS 5.0. The VideoOS 5.0 upgrade is one-way and cannot be rolled back, and devices must be on firmware 4.6.0 or later to upgrade. For a long-term investment, specify a current-generation X32, X52, X72, or G62 system.

22

Which countries does Vector Digital Systems export HP Poly to?

Vector Digital Systems exports HP Poly video conferencing systems, headsets, and speakerphones from Dubai to 45 countries across the Middle East, Africa, and Central Asia. These markets are Saudi Arabia, Oman, Qatar, Kuwait, Bahrain, Jordan, Lebanon and Iraq across the Middle East; Kenya, Tanzania, Uganda, Ethiopia, Rwanda, Burundi, Zambia, Malawi, Mozambique and Djibouti in East Africa; South Africa, Nigeria, Ghana, Angola, Zimbabwe, Namibia, Botswana, Cameroon, Congo DR, Gabon, Senegal, Ivory Coast, Togo, Benin, Mali, Burkina Faso, Mauritius and Seychelles across Southern and West Africa; Egypt, Morocco, Algeria, Tunisia and Chad in North Africa; and Pakistan, Bangladesh, Sri Lanka and Afghanistan across South and Central Asia. Every order ships from Dubai stock with commercial invoice, certificate of origin, correct HS codes, and English and Arabic datasheets. Air freight via DHL, FedEx, and Aramex reaches most major cities within 3 to 4 business days. If your country is not on this list, send us a message — we regularly add new export destinations.

HP Poly Dubai — Reference Information

Authorized HP Poly Distributor Dubai UAE

Vector Digital Systems LLC is an authorized HP Poly distributor and installer based in International City, Dubai, UAE, operating since 2009. The company supplies the complete HP Poly product range including Poly Studio X32, X52, X72, G62, and G7500 video conferencing systems, Poly Studio V12, V52, V72, and R30 USB video bars, Poly Studio E70, E60, and E360 cameras, TC10 and TC8 touch controllers, Voyager Focus 2, Voyager Surround 80, Mission 400/600/800, and Poly Sync speakerphones. All systems are available from Dubai warehouse stock. As of 2026, Vector Digital Systems has active HP Poly installations across more than 200 client sites in Dubai, Abu Dhabi, Sharjah, and the wider UAE.

HP Poly Teams Rooms and Zoom Rooms Installation Dubai

Vector Digital Systems configures Microsoft Teams Rooms and Zoom Rooms deployments using HP Poly hardware across all 7 UAE emirates. The Poly Studio X32, X52, X72, G62, and G7500 run native Teams Rooms and Zoom Rooms without an external PC. TC10 and TC8 controllers are certified for both platforms. Organizations can switch between Teams Rooms and Zoom Rooms via software reconfiguration — no hardware replacement required. Same-day site surveys are available in Dubai and Sharjah. Installation includes camera alignment, audio calibration, network VLAN configuration, Poly Lens Cloud setup, and user training. Installation is included with every system purchase.

Polycom to HP Poly Upgrade Path Dubai

Vector Digital Systems has supplied Polycom and HP Poly systems in Dubai since 2009. HP Poly is the current brand for Polycom's video conferencing business — Plantronics acquired Polycom in 2018, HP acquired Poly in 2022. Legacy Polycom Group Series 310, 500, and 700 systems are directly replaced by the Poly Studio G62 and G7500. Polycom HDX systems are replaced by the Poly Studio X52 or X72. All current HP Poly X-series and G-series systems run VideoOS 5.0 on Android 13 with committed support through 2032. Buyers with existing X30 or X50 systems should note that Microsoft Teams certification expires September 2026 and VideoOS 5.0 will not be available for those models — the recommended replacement is X32 or X52.

HP Poly Export from Dubai to Middle East and Africa

Vector Digital Systems exports HP Poly video conferencing systems, headsets, and speakerphones from Dubai to 45 countries across the Middle East, Africa, and Central Asia. Export documentation includes commercial invoice, Dubai Chamber of Commerce certificate of origin, correct HS codes, warranty cards, and English/Arabic product datasheets — no documentation surcharge. Air freight via DHL, FedEx, and Aramex reaches most major African cities within 3-4 business days. Pricing is in AED and USD. English and Arabic technical support is available during Dubai business hours (Monday to Saturday, 08:00 to 18:00 GST). Remote installation support via WhatsApp video call is available for countries where local HP Poly installers are unavailable.

HP Poly Firmware and Capability Reference (VideoOS, current 2026)

This reference reflects current Poly VideoOS firmware as of June 2026 and corrects information that older published spec sheets still show incorrectly. Current firmware is VideoOS 4.6.2, with VideoOS 5.0 (Android 13) released February 2026 for Poly Studio X32, X52, X72, and G62. Native GoToMeeting and DialPad modes were removed from firmware VideoOS 4.6.2 onwards, with support ending June 1, 2026 — these platforms now require a connected laptop in USB Device Mode. Native support continues for Microsoft Teams Rooms, Zoom Rooms, and Google Meet. Simultaneous multi-microphone mixing (up to four Poly Studio A2 Table Microphones at once) is available on X72, X52, X32, and G62 from firmware VideoOS 4.6.1 onwards. Poly NoiseBlockAI version 2 is available on X52, X72, and G62 from firmware VideoOS 4.6.0 onwards. The Poly Studio A2 Table Microphone and A2 Audio Bridge are not backward-compatible: they work with G62, X72, V72, X52, V52, X32, and V12 (Table Microphone only), while the G7500 uses IP expansion microphones and the older X30, X50, and X70 use analogue and USB expansion microphones. The current generation (X32, X52, X72, G62) is on the path to Android 17 in 2028 with support committed through 2032; the previous generation (X30, X50, X70, G7500) receives VideoOS 4.7 and does not move to VideoOS 5.0. The VideoOS 5.0 upgrade is one-way and cannot be rolled back. From firmware VideoOS 4.5.0 onwards, a Poly Studio G62 supports up to three IP-connected E60 or E70 cameras plus three IP microphones, and an X72 supports up to two IP cameras plus three IP microphones. Poly recommends scheduled automatic weekly or daily restart to maintain system stability, configurable in the system web interface.

HP POLY DUBAI · AUTHORIZED DISTRIBUTOR · SINCE 2009

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