Logitech Group video conferencing system in a Dubai boardroom — supply, support and replacement across the UAE
Logitech Group Dubai  ·  Owner Support & Replacement

Still running Logitech Group?
Here is where it actually stands.

Logitech Group kits are discontinued, and the platform has moved to a new generation. The unit on your table still works — and there is a right way to plan what comes next. This page gives Group owners in the UAE the full picture: what keeps working, where spares stand, and the exact replacement path when the time comes.

Vector Digital Systems is a Logitech distributor in Dubai supplying and installing Logitech video conferencing systems across all seven UAE emirates since 2009.

Since
2009 · Dubai
Credential
Logitech Distributor
Coverage
All 7 Emirates
Installations
2,000+
GROUP OWNERS  ·  THE SITUATION

Your Group has run the boardroom for years. Now the questions have started.

Maybe the camera stopped responding to the remote last Tuesday. Maybe Information Technology (IT) flagged it in this year's refresh review. Maybe a new hire asked why the meeting room does not just start the call by itself like their last office did. Whatever brought you here, the situation is the same one facing thousands of United Arab Emirates (UAE) meeting rooms that standardised on Logitech Group between 2016 and 2021.

Three kinds of people land on this page. The owner whose Group still works fine — and wants to know how long that stays true. The owner with a failing unit — hunting for a spare expansion mic, a replacement remote, or a repair answer, today. The IT or facilities planner — writing next year's budget and needing to know what replaces Group, at what cost, without redoing the whole room.

All three get answered on this page — in that order. No alarm bells. The unit earned better than that.

THE MACHINE  ·  WHY IT LASTED

Why Logitech Group earned eight-year service lives

Group was never the flashiest system in the catalogue. It became the default mid-size room camera across Dubai offices for harder reasons: it did exactly what it claimed, over USB, with nothing to configure. Respect first — then the status as it stands.

Optics

10x lossless HD zoom

1080p at 30 frames per second with a 90° field of view, 260° pan and 130° tilt. In 2016 nothing near its price did this — and the optics still hold up on a call today.

Audio Reach

20 people on one speakerphone

A 6-metre base pickup diameter, stretching to 8.5 metres with expansion mics — covering 14–20 people. Full-duplex audio with echo cancellation that made long tables usable.

Simplicity

One USB cable to any laptop

No operating system in the unit, no logins, no platform lock. Plug the Universal Serial Bus (USB) cable into any PC or Mac and every meeting app just saw a camera and a speakerphone.

Reliability

Nothing in it to fail young

No onboard compute meant no onboard obsolescence. Units bought in 2017 are still on Dubai boardroom tables in 2026 — which is precisely why so many owners now face this decision at once.

THE RECORD  ·  SPECIFICATIONS & PART NUMBERS

Logitech Group — the specification record

Kept here in full because owners still need it — for insurance schedules, asset registers, IT audits, and matching spares. These are the figures from Logitech's own datasheet.

ItemSpecification
VideoFull HD 1080p at 30 fps · 90° field of view · 10x lossless HD zoom · 260° pan, 130° tilt
AudioFull-duplex speakerphone · acoustic echo cancellation · noise reduction · four omnidirectional microphones
Pickup range6 m diameter around the speakerphone · 8.5 m with expansion microphones
CapacityDesigned for 14–20 people (with expansion mics)
ConnectivityUSB 2.0 to PC or Mac · Bluetooth wireless audio · Near Field Communication (NFC) pairing
CablingSpeakerphone–hub 4.9 m · camera–hub 4.9 m · hub–PC 3 m · optional 10 m / 25 m extended USB runs
Part numbers960-001057 (Group, EMEA) · 960-001054 (Group, US) · 989-000171 (Expansion Mics) · 960-001060 (Group + Expansion Mics bundle)

If you are matching a part number from an old purchase order, the UAE-supplied unit is almost always 960-001057. The expansion microphones (989-000171) and the extender cables are the parts that fail or go missing first — and the parts owners search for most.

THE STATUS  ·  WHAT DISCONTINUED ACTUALLY MEANS

The end-of-life story — without the fear

Here is the status, plainly. Logitech has discontinued the Group room kits — its own support pages state the MeetUp and Group kits are no longer available, and point buyers to the current generation of room systems. New sealed Group units have left the official channel; what circulates now is remaining channel stock and the second-hand market.

The deeper shift is architectural. Group belongs to the generation where a camera plugged into a laptop. The platform has since moved to CollabOS — Logitech's operating system inside the current bars — where the room itself runs Microsoft Teams Rooms (MTR) or Zoom Rooms natively, joins meetings without anyone's laptop, and takes updates and management centrally. Group has no path onto CollabOS. It cannot become an appliance room. That is not a fault; it is a generation boundary.

What this means in practice: no new feature development, no path to native Teams or Zoom room certification, and a spares pool that only shrinks. Expansion mics, remotes and hub cables are already scarce in the UAE channel — priced accordingly when they surface. The SmartDock-era Skype Room System bundles Group once anchored are long retired along with the platform they served.

None of this switches your unit off. Which brings us to the part most pages skip.

THE TRUTH MOST PAGES SKIP

What still works on a Logitech Group — and will keep working

A Logitech Group is a USB peripheral. It has no operating system, no licence, and no certification clock inside it. Plugged into a laptop, it is simply a camera and a speakerphone — and Microsoft Teams, Zoom, and Google Meet running on that laptop will keep accepting it indefinitely. The desktop apps do not care how old a USB camera is. Bring Your Own Device (BYOD) rooms built around a Group still do their job today.

What has genuinely degraded is everything around that core. The remote-control pairing fails more often than the optics ever do. Expansion mic daisy-chains develop dropouts at the connector. The hub cabling — the 16-foot runs between camera, speakerphone and hub — is the most common failure point we see on site visits, and the one owners misdiagnose as a dead camera. A surprising number of "broken" Group units in Dubai are actually one failed cable.

So the operational read: as a plug-in USB camera for laptop-driven calls, Group keeps working. As the heart of a modern meeting room — one that joins meetings itself, frames speakers automatically, and gets managed remotely — it was never that, and no update will make it that.

THE DECISION  ·  ROOM BY ROOM

Keep it or replace it? The framework we quote by

Not every Group needs replacing this quarter. Run each room through this — it is the same framework we use on site assessments.

Keeping it is rational when…

  • The room runs laptop-driven (BYOD) calls and nobody minds plugging in
  • Usage is light — a few calls a week, not back-to-back scheduling
  • The optics, speakerphone and cabling all still test healthy
  • No requirement for native Teams or Zoom room join, calendar panel, or auto-framing
  • Budget timing favours one more year — and you accept spares may not be findable if something fails

Replacement is due when…

  • The room is being upgraded to one-touch join — Microsoft Teams Rooms or Zoom Rooms running on the device itself
  • A component has failed and the spare costs a meaningful fraction of a new bar
  • Leadership wants automatic speaker framing and equal visibility for hybrid meetings
  • IT wants the room fleet monitored and updated centrally, not visited desk by desk
  • The room is client-facing — where a fumbled start costs more than hardware ever will

If half your rooms land in the right column, replace those first and let the healthy Groups serve out their time in low-traffic rooms. A staged migration costs less than a big-bang refresh and lets the estate share spares as units retire. We plan exactly this, room by room, on a site walk — message the room count on WhatsApp and we will map it with you.

THE REPLACEMENT MAP  ·  GROUP → TODAY

What replaces Logitech Group — mapped by the room you actually have

Group covered a wide span — huddle corners to 20-seat boardrooms with expansion mics. Its successors split that span across a family, so the right answer depends on the room, not the brochure. This is the map we quote from.

Huddle · 2–6 seats
Group in a small room
Rally Bar Huddle · MeetUp 2
  • Runs Teams / Zoom Rooms on the bar itself
  • Auto-framing of everyone in frame
  • One cable to the display, one to power
  • MeetUp 2 for USB-first huddle rooms
The step up Group huddle rooms feel most
Small–medium · 6–10
The most common swap
Rally Bar Mini
  • 4K sensor, 120° diagonal view, 7 m mic pickup
  • Appliance mode or USB mode — both in one unit
  • Add Tap IP for one-touch join
  • Reuses your existing display and mount points
Most Group rooms in Dubai land here
Medium–large · 10–16
Group's home territory
Rally Bar (+ mic pods)
  • 15x HD zoom — 5x optical, beyond Group's reach
  • Six beamforming mics, 7 m base pickup
  • Mic pods extend down the table like your expansion mics did
  • Add Sight for centre-of-table speaker views
The direct heir to a Group + mics room
Boardroom · 16–20+
Where Group ran expansion mics
Rally Plus + RoomMate
  • Modular camera, speakers and mic pods, zoned to the table
  • RoomMate runs the room as an appliance — no PC in the credenza
  • Tap IP on the table for one-touch join
  • Designed room by room, not boxed
Surveyed and quoted as a project

The part-number translation owners ask for: a 960-001057 / 960-001054 Group room with 989-000171 expansion mics maps to Rally Bar with mic pods in the same room size — and your display, wall mount and containment almost always stay. What changes is the electronics on the shelf, not the room around it. One thing that does not carry over: Group expansion microphones do not connect to any Rally-family bar — the mic pod system replaces them.

THE PROCESS  ·  SUPPLY & INSTALLATION

From ageing Group to a running room — in four steps

1

Tell us the rooms

Room sizes, seat counts, platform (Teams / Zoom / mixed), and what the Group estate looks like today. WhatsApp or a site walk — same day for Dubai.

2

Get the map and the number

A room-by-room replacement plan with model, part numbers and installed pricing in United Arab Emirates dirhams (AED). What is reused, what is replaced, what is optional.

3

Installation without theatre

Mounting, cabling, network provisioning, platform sign-in, and a test call before we leave. Most single rooms are done in under a day.

4

Old units handled

Working Groups redeployed to low-traffic rooms, kept as spares for the remaining estate, or cleared with the upgrade — your call, agreed up front.

PRICING  ·  DUBAI & UAE

What replacing a Group costs — in real numbers

Installed pricing, not box prices — supply, mounting, cabling, platform setup and a test call. Every room differs; these are the working ranges Dubai projects actually land in.

RoomTypical replacementInstalled range
Huddle (2–6)Rally Bar Huddle or MeetUp 2, display reusedAED 6,500–11,000
Small–medium (6–10)Rally Bar Mini + Tap IPAED 12,000–18,000
Medium–large (10–16)Rally Bar + mic pod + Tap IPAED 16,000–26,000
Boardroom (16–20+)Rally Plus + RoomMate + Tap IP, zoned audioAED 28,000–55,000
Group spares & repairsExpansion mics, hub cables, remotes — sourced on requestQuoted per part

Ranges include installation within Dubai; other emirates add travel, quoted up front. Native Microsoft Teams Rooms or Zoom Rooms operation carries the platform's own per-room licence — we state that line separately on every quotation, so the real cost is visible before you sign anything.

MEA EXPORT · FROM DUBAI STOCK

Group estates exist across MEA too — we supply the exit path from Dubai

The same 2016–2021 Group rollouts happened in Nairobi, Riyadh and Lagos. Vector Digital Systems exports the current Logitech room families from Dubai stock — with export documentation handled from our side.

Gulf & Middle East

GCC & Middle East offices on Group

Multi-branch estates refreshing rooms across the Gulf — supplied and coordinated from Dubai.

Saudi ArabiaOmanQatarKuwaitBahrainIraqJordan
Export enquiry
Africa

African rooms — north to south

Banks, NGOs and trading houses running Group past its prime — air-freighted replacements with documents done right.

EgyptMoroccoAlgeriaTunisiaKenyaEthiopiaTanzaniaUgandaRwandaBurundiDjiboutiNigeriaGhanaSenegalCôte d'IvoireCameroonAngolaTogoBeninCongo DRGabonSouth AfricaMozambiqueZimbabweZambiaMauritiusSeychelles
Export enquiry
South & Central Asia · Caucasus

Karachi to the Caucasus

From Karachi and Dhaka to Tashkent and Tbilisi — Dubai remains the practical supply line for current Logitech room hardware.

PakistanBangladeshSri LankaKazakhstanUzbekistanTurkmenistanKyrgyzstanTajikistanGeorgiaAzerbaijanArmenia
Export enquiry

Export from Dubai, documents included. Commercial invoice, certificate of origin and packing list prepared here — air freight from Dubai (DXB) with brokers we have used for years.

WhatsApp Export Desk
CLIENT REVIEWS  ·  GROUP MIGRATIONS

From owners who made the same call

★★★★★
Google Review

Our two Group rooms were fine until one hub cable died and nobody could source it fast. They tested both rooms, fixed the cable on one, and replaced only the busy room with a Rally Bar Mini. Didn't push us to swap the second — that's why we'll use them when it is time.

Trading company, Business BayOffice fit-out — 2 meeting rooms, Dubai
★★★★★
WhatsApp Feedback

Sent them a photo of the boardroom and the old Group part number on Saturday morning. Had a room-by-room plan with AED pricing by the afternoon — including which displays and mounts we could keep. Rally Bar installed the following week, one-touch Teams join like the head office wanted.

IT Manager, logistics groupBoardroom migration — JLT, Dubai
★★★★★
Email Testimonial

Twelve rooms on Group across two floors. They staged it over a quarter — busy rooms first, healthy Groups moved to the quiet rooms as spares donors. Finance liked the phasing, IT liked the central management on the new bars. Nobody missed a meeting through the whole change.

Facilities Head, consultancy12-room staged refresh — DIFC, Dubai
QUESTIONS GROUP OWNERS ACTUALLY ASK

Logitech Group in the UAE — the practical answers

Is Logitech Group discontinued?
Yes. Logitech has discontinued the Group room kits — Logitech's own support pages state the MeetUp and Group kits are no longer available and point buyers to the current generation of room systems. The hardware itself keeps functioning as a USB device, but new sealed units have left the official channel and the platform's development has moved to the Rally Bar family on CollabOS.
Does Logitech Group still work with Microsoft Teams and Zoom?
As a USB camera and speakerphone connected to a laptop — yes, and that does not expire. Microsoft Teams, Zoom and Google Meet desktop apps accept Group as a standard USB device. What Group cannot do is run Teams Rooms or Zoom Rooms natively on the device the way current bars do: no one-touch join from a calendar, no operation without a laptop, no central fleet management.
My Group camera is not moving or not responding — can it be repaired?
Often, yes — and often it is not the camera. The most common failures we find on UAE site visits are the hub cables between camera, speakerphone and hub, followed by remote pairing and expansion mic connectors. A cable swap is far cheaper than a new system. We test the chain before recommending anything: if it is the optics or mainboard, repair is rarely economic and we will say so plainly.
Where do I get firmware and software for Logitech Group now?
Logitech still hosts Group downloads and firmware tools on its business support hub, and over-the-air or Windows Update delivery still functions where enabled. Active feature development has ended — updates you find now are maintenance-era. If your unit works, there is usually no reason to chase firmware; if something broke after an update, we can check the chain on site.
What replaces Logitech Group?
By room size: Rally Bar Huddle or MeetUp 2 in huddle rooms up to 6 people; Rally Bar Mini for 6–10; Rally Bar with mic pods for 10–16 — the closest heir to a Group with expansion mics; Rally Plus with RoomMate for boardrooms of 16–20+. All are current CollabOS devices that run Microsoft Teams Rooms or Zoom Rooms natively on the device, which is the capability jump Group rooms feel most.
Do Logitech Group expansion mics work with Rally Bar?
No. Group expansion microphones (989-000171) connect only to the Group speakerphone system — they do not connect to Rally Bar, Rally Bar Mini or any current bar. The Rally family uses its own mic pod system for table coverage. If your expansion mics still work, they add resale or spares value with the old unit, but they cannot carry into the new room.
Rally Bar vs Logitech Group — what actually changes?
Three things. Brains: Rally Bar runs the meeting itself — Teams Rooms or Zoom Rooms on the device, one-touch join, no laptop needed; Group always needs a PC. Framing: Rally Bar's RightSight 2 automatically frames the room and the active speaker; Group's camera moves only when someone drives the remote. Management: Rally Bar joins Logitech Sync so IT sees every room centrally; Group is invisible to fleet management. Optics also step up — 15x HD zoom against Group's 10x, on a 4K sensor.
Can I reuse my display, mounts and cabling when replacing a Group?
Usually most of it. Displays stay unless you are upsizing. Wall mounts and containment typically stay — current bars mount under or over the same screen position. Network cabling is often reusable, and Tap IP controllers run on Power over Ethernet (PoE), which frequently uses the same run. The USB extender cables specific to Group generally retire with it. Our quotes mark reused items explicitly so you see what you are not paying for.
How many people does a Logitech Group system cover?
Group covers a 6-metre pickup diameter from the base speakerphone — comfortable for 8–10 people — and stretches to 8.5 metres and 14–20 people with the expansion microphones fitted. That reach is why so many mid-size UAE boardrooms standardised on it, and it is the benchmark any replacement has to match: Rally Bar with one mic pod covers the same table with headroom.
What does replacing a Logitech Group cost in Dubai?
Installed, as working ranges: huddle rooms AED 6,500–11,000 (Rally Bar Huddle or MeetUp 2); small–medium rooms AED 12,000–18,000 (Rally Bar Mini with Tap IP); Group's classic mid-size territory AED 16,000–26,000 (Rally Bar with mic pod); boardrooms AED 28,000–55,000 (Rally Plus with RoomMate). Ranges include Dubai installation; Teams Rooms or Zoom Rooms platform licences are itemised separately on every quotation so the full cost is visible up front.
Which areas in the UAE does Vector Digital Systems cover for Logitech Group support and replacement?
Vector Digital Systems has supplied and installed video conferencing across the UAE since 2009, and as of 2026 covers all seven emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. In Dubai: Business Bay, DIFC, Jumeirah Lakes Towers (JLT), Downtown Dubai, Sheikh Zayed Road, Dubai Internet City, Dubai Media City, Barsha Heights (TECOM), Dubai Silicon Oasis, Deira, Bur Dubai, Al Barsha, Al Quoz, Al Garhoud, Al Jaddaf, Dubai Marina, Jebel Ali and Jebel Ali Free Zone (JAFZA), Dubai Investment Park, Dubai Production City (IMPZ), Dubai Science Park, Dubai World Trade Centre, Dubai Healthcare City, Dubai Festival City, Dubai South, Oud Metha, Ras Al Khor Industrial Area and Dubai Maritime City. In Abu Dhabi: Al Maryah Island and Abu Dhabi Global Market (ADGM), Musaffah, Khalifa Industrial Zone (KIZAD), Masdar City, Khalifa City, Yas Island, Al Raha Beach and Al Ain. In Sharjah: Sharjah Industrial Area, SAIF Zone, Hamriyah Free Zone, Sharjah Media City (Shams), Al Majaz and Khor Fakkan. Across the northern emirates: Ajman Free Zone (AFZ) and Ajman Industrial Area; RAKEZ, RAK Industrial Area and Al Marjan Island in Ras Al Khaimah; Fujairah Free Zone and the Port of Fujairah; and the UAQ Free Trade Zone in Umm Al Quwain. On-site assessment and installation are available across all listed areas; remote support is UAE-wide.
Does Vector Digital Systems export Logitech replacements for Group estates outside the UAE?
Yes — current Logitech room systems are exported from Dubai stock to offices replacing Group estates in 45 countries across the Middle East, Africa, South Asia, Central Asia and the Caucasus: Saudi Arabia, Oman, Qatar, Kuwait, Bahrain, Iraq, Jordan, Egypt, Morocco, Algeria, Tunisia, Kenya, Ethiopia, Tanzania, Uganda, Rwanda, Burundi, Djibouti, Nigeria, Ghana, Senegal, Côte d'Ivoire, Cameroon, Angola, Togo, Benin, Congo DR, Gabon, South Africa, Mozambique, Zimbabwe, Zambia, Mauritius, Seychelles, Pakistan, Bangladesh, Sri Lanka, Kazakhstan, Uzbekistan, Turkmenistan, Kyrgyzstan, Tajikistan, Georgia, Azerbaijan and Armenia. Export documentation — commercial invoice, certificate of origin, packing list — is prepared in Dubai, with air freight from DXB. The export desk quotes landed options country by country.